Terms and Conditions

Privacy Policy IT
Privacy Policy EN



The contents on scarpato.it of which Scarpato srl is the author cannot be copied, reproduced, published or redistributed because they belong to the author himself.

It is forbidden to copy and reproduce the contents in any way or form.

It is forbidden to publish and redistribute contents when not authorized by Scarpato srl. It is also forbidden using the brand of this website (well-known brands) complying with the legislation.


In order to use the website, the general terms and conditions of use shall be accepted and they are the only ones to be applied and substitute any other condition, with the exception of a written derogation.

It is considered that, by confirming the order, the user has viewed and agreed the present conditions without reserve.

The user will expressly agree to respect and comply with all the regulations governed by the Italian law and subject to the jurisdiction of the Court of Verona.

In case of non-acceptance of the terms and conditions, you are kindly asked not to use the website.

Scarpato srl reserves the right to modify these conditions at any time without prior notice, therefore the user is required to periodically check this page for any updates.

Scarpato srl does not guarantee that its site is free of computer viruses or other components that may prove harmful, however, it is committed to ensuring that the content is safe and accurate.

The methods of processing personal data (so-called privacy) are listed in the relevant section of the site and are to be considered as integral part of the contract.


Scarpato srl through this website sells, delivers and ships the items presented in the online catalog on the national and international territory.

The prices on the site are intended as prices to the public, therefore inclusive of VAT. The actual availability is to be considered related to the goods actually in the store. Therefore, we reserve the right to cancel the order in special cases such as (by way of example, not exhaustive): stock errors, sudden unavailability of the product, typing errors.

In the above cases, it will be our responsibility to contact the buyer to offer alternatives or cancel the existing order.

The correct receipt of the order is confirmed by Scarpato srl through a reply by e-mail, sent to the e-mail address provided by the user. 

This confirmation message will indicate the date and time of receipt of the order and an "Order Number", to be used in any further communication with Scarpato srl. The message will repeat all the data entered by the user, who undertakes to verify its correctness and to communicate any corrections in a timely manner.

The user can also check the status of his or her order by accessing the web area dedicated to him or her.

The cancellation of the order can be requested until the moment in which the same is not yet in preparation in the warehouse. The status of the order is visible in the specific section of the site. The order can no longer be cancelled once the indication "Order in Processing" appears.

The purchased products will have to be paid at the same time as the closing of the purchase transaction using: 

  • In case of purchase through PayPal, at the end of the order the Customer is directed to the PayPal login page.
    The amount related to the order is debited from the PayPal account at the time of order acquisition.
    In case of cancellation of the order, either by the Customer or in case of non-acceptance by Scarpato srl, the amount will be refunded to the Customer's PayPal account.
  • The amount related to the evaded goods is charged to the user's credit card at the time the order is placed.All the credit cards relying on Visa, Mastercard or American Express circuit are accepted. Under no circumstancies, Scarpato srl will ever have access to financial information such as credit card number, expiration date, etc..
  • The recipient pays on delivery the amount of the cash required. indicato al momento della prenotazione. 
  • In case of payment by Advance Bank Transfer, the shipment of what has been ordered takes place only at the time of the actual credit on Scarpato Srl's bank account, which must take place within 5 business days from the date of acceptance of the order, after that date the order is considered automatically cancelled.
    The purpose of the bank transfer must indicate the order identifier issued in the order confirmation email.
    The bank details on which to address the transfers are listed in the order confirmation e-mail.

By sending the order, the user unconditionally accepts all the provisions contained in the terms and conditions of sale, as well as further information contained in the pages of the website referred to and/or linked to herein.


The goods travel on behalf and at the risk of the buyer: therefore, Scarpato srl will not be liable for any delays or damage resulting from transport. In case the package arrives visibly damaged, please collect the package by signing with reservation, otherwise it will not be possible to request any refund. In case of refusal of the package, Scarpato srl can ask the customer for the full amount of shipping costs and the cost incurred for the return of the package to the sender.

The delivery terms indicated by Scarpato srl refer to the products in the warehouse and are non-binding since they can be modified by Scarpato srl in case of actual needs. Scarpato srl reserves the right to make the delivery of products related to the same order in several deliveries without further charges to the customer. 

Particular conditions and terms of delivery must be agreed in advance by email or telephone between the Customer and scarpato.it and accepted by both parties. Any special offers or promotions offered by Scarpato srl are valid until the expiration of the same or, until the exhaustion of the products covered by the promotion.


The items will be processed in the shortest possible time, when the itemsare available and the payment in the modality previously expressed is authorized.

That means when the transfer is credited to our bank account (bank transfer payment), or the notification of payment confirmation (credit card, Paypal or cash on delivery) is received.

Shipping costs are verifiable once you have loaded the shopping cart on our website. They vary depending on the number of products purchased.

Any local, import and/or customs clearance taxes remain the responsibility of the customer.


The right of withdrawal can be exercised within 14 days from the date of receipt of the goods by sending a registered letter with return receipt to the address:

Via Olmetto, 27, Villa Bartolomea VR, Italia.

The withdrawal period expires after 14 days from the day in which the customer or a third person acquires physical possession of the product.

The right of withdrawal does not apply to sealed products opened by the consumer or even to the supply of goods made to measure or clearly personalized or that, by their nature, can not be returned or are likely to deteriorate or alter rapidly.

This right lapses in the presence of damaged product, in the absence of the original packaging and/or integral parts of the product.

The costs for the return of the goods will be charged to the customer, the refund of the order will be made within 30 days of receipt of the goods by bank transfer.